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Help with Mental Health

Citizens Advice helps thousands of people with mental health problems in Yorkshire and the Humber

The number of people in Yorkshire and the Humber with mental health problems who use Citizens Advice reached over 10,000 last year. On average, people reporting mental health problems in the region needed advice with 5.3 issues.

A new survey from Citizens Advice has found mental health practitioners are spending more time on non-health related issues, such as debt or housing, during appointments compared to last year. 8 in 10 practitioners surveyed by the charity said they had less time to deliver clinical care after being asked to assist with tasks like writing up debt management plans and contacting public service bodies.

A number of Citizens Advice run advice sessions in GP surgeries and hospitals to allow health professionals to focus on treatment, and help people tackle practical problems which can cause or contribute to their poor mental health.

Alan Usher, Chief Executive of Citizens Advice North Lincolnshire, said:

“Practical problems, like debt, can often be more difficult to manage if you also have mental health problems. This new research shows it’s too often mental health professionals who are spending appointment time helping patients with wider problems. It is vital that people with mental health problems have access to appropriate practical support in their community.”

If you need help with mental health issues or non-health related issues that are affecting your mental health,  call us on 03444 111 444 10.00-16.00 (Mon-Fri) or pop into the Scunthorpe office.

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Notes to editors

  1. Citizens Advice conducted an online survey of 244 mental health practitioners from Improving Access to Psychological Therapies (IAPT) services from 10/01/2018 to 06/02/2018. Citizens Advice directly contacted IAPT providers across England to distribute the survey. The providers then shared it directly with practitioners via email and on social media. Citizens Advice also worked with Association of Mental Health Providers, Royal College of Psychiatrists, and The British Psychological Society to design and distribute the survey.


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