We use our clients’ experience and stories to campaign for positive change.
Citizens Advice runs campaigns at a national level which we often feed into. We also run our own local campaigns to highlight or change unfair policies and practices.
Our recent campaigns
This July is Scams Awareness Month. This year we want to encourage people to take action against scams by recognising, reporting and talking about them.
Citizens Advice North Lincolnshire is a Hate Reporting Centre. We can help you with hate incidents and hate crimes through our advice service. Take a look at our opening times and contact information if you have experienced hate.
We want to know what children and young people in North Lincolnshire already know and think about Citizens Advice. Under 18s make up around 20% of North Lincolnshire’s population, so it is important that we know what young peoples’ advice needs are. We are currently running a survey of children and young people to find out what they know about us, and what advice issues they believe are important.
In 2016, we found evidence that many financially excluded people are still facing problems in opening basic bank accounts because banks were not meeting their obligations under the Banking Code. Our report found that: few banks prominently displayed information about their basic bank accounts; banking staff were not effectively trained on basic bank accounts and who is eligible for them; and, people who were undischarged bankrupt or had a poor credit history were sometimes denied a basic bank account.
Our research throughout 2015 uncovered extensive failures by Letting Agents in North Lincolnshire to meet legislative standards on publishing prominently on their website and in their office: a breakdown of their fees; the name of the government-backed redress scheme they were signed up to; and which deposit protection scheme they were a member of.
Do you want to help us campaign? Have you considered becoming a research and campaigns volunteer?
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