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Scams Awareness Month

This July is Scams Awareness Month. This year we want to encourage people to take action against scams by recognising, reporting and talking about them.

We have received reports of a scam involving fake, cold calls from Citizens Advice.
We will never cold call you. If you receive a cold call claiming to be from Citizens Advice report it immediately.

One of the biggest problems with tackling scams is that many go unreported; 85-95% of all scams go unreported! This unfortunate statistic means it’s harder to help prevent future scams. Embarrassment and shame are emotions that people have felt after falling victim to a scam. People shouldn’t feel embarrassed or ashamed – scams are elaborate and they can affect anyone.

Spotting a scam is an ever changing skill but understanding some key concepts and you can reduce the risk of being a victim. A scam is a scheme to try to steal money, personal information or data from a person or organisation. Here are a few examples of common scams;

  • Get a call, text or email out of the blue – genuine companies and banks won’t ask for your full personal or security details (In the UK 8 fake phone calls are made every second)
  • Are asked to pay for something up-front, like collecting a loan, or starting a job
  • Are asked to send money or your bank details to someone you’ve never met, especially friends online

Find out more information about spotting scams

If you are a victim of a scam, reporting it is very important. It doesn’t only help prevent future scams but it also might help you recover your losses. You can use Action Fraud’s online reporting tool if you suspect a scam. Your bank, finance company or pension provider should be told about any lost money in a scam.

Report a scam

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